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Frequently Asked Questions

How long will it take to get my glasses?

The delivery time of your glasses is dependent somewhat on your organization’s billing cycle. Once your order has been received and paid, your glasses will typically ship within a week. Typical gturnaround time is 2-3 weeks.

 

What material are the lenses made of?

Our lenses are made of lightweight, impact-resistant polycarbonate. They are surfaced to Z87 thickness regulations and have built-in UV protection.

 

Do the frames come with side shields?

All of our frames have either built-in or permanent, riveted side shields.

 

How do I submit my prescription?

You will be prompted to upload a picture of your precsription during the ordering process. Or, you can email it to usopticsmeasurements@optician,com

 

How do you take my measurements?

During the ordering process, you will be prompted to upload a “measurement selfie”, holding a credit, debit or gift card beneath your nose, with the magnetic strip facing out. The width of the magnetic strip relative to your eyes will be used to calculate your measurements.

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