Frequently Asked Questions
How do I get started?
Once you have completed our quick and easy registration process, you will receive a confirmation email with an account number and a link to send to your employees. They will then be able to order their prescription safety glasses in just minutes on a computer or cell phone. Click here to begin.
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Are there any minimum order requirements?
There are no minimum order requirements.
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What is the turnaround time?
Completed glasses are shipped on the 1st and 15th of each month to the central location of your choice. Typical turnaround time is two to three weeks, depending on the order date.
How much is shipping & handling?
Central billing/shipping accounts receive a discounted shipping & handling rate of $1.50 per pair of glasses.
Is there any sales tax?
There is no sales tax on prescription eyewear.
What material are the lenses made of?
Our lenses are made of lightweight, impact-resistant polycarbonate. They are surfaced to Z87 thickness regulations and have built-in UV protection.
Do the frames come with side shields?
All of our frames have either built-in or permanent, riveted side shields.
How do my users submit their prescriptions?
Userswill be prompted to upload a picture of their precsription during the ordering process.
How do you take measurements?
During the ordering process, you will be prompted to upload a “measurement selfie”, holding a credit, debit or gift card beneath your nose, with the magnetic strip facing out. The width of the magnetic strip relative to your eyes will be used to calculate your measurements.
Do your lenses block both UVA and UVB radiation?
Yes. All of our lens options block both UVA and UVB rays.
What are “photochromic” lenses?
Photochromic lenses are clear indoors and have a gray tint in direct sunlight.
Are photochromic lenses a good replacement for sunglasses?
Not in all cases. Because photochromic lenses require direct sunlight (ultraviolet radiation) to darken, the degree of tint will vary based on use and location. For example, most vehicle windshields block some UV radiation, and, as a result, photochromic lenses typically do not darken noticeably while driving.